Provider brief For employment services managers

What makes work readiness training that a caseload can finish?

Work readiness training is easier to finish when it is easy to start, short enough to fit between appointments and plainly useful to the person doing it. Look for plain-English lessons that open on a phone, small modules with a clear end point, help when a participant is stuck and completion records that staff can check.

Why does training stall on a caseload?

Not always because participants do not care. Often the first step is too big: a login that fails, a long enrolment form, a start date weeks away or reading pitched too high. Each barrier can lose a few more people before lesson one. Good training clears those barriers before it adds content.

What should work readiness training cover?

It should cover the ground between looking for work and settling into a job.

  • Job search: where vacancies are advertised, how to stay organised and when to follow up.
  • Applications: a resume, a cover letter and an interview.
  • Workplace basics: punctuality, safety, taking instructions and talking with a supervisor.
  • Pay and paperwork: timesheets, payslips, super and tax.
  • Staying well: handling pressure, setbacks and a new routine.

Trade and licence skills sit with accredited training. Work readiness is the layer that applies in every job.

What helps participants finish?

Look for four design choices when you review a course.

  • Modules small enough to complete in one sitting, each with a visible end.
  • Language a participant understands on first reading.
  • Tasks that produce something usable, such as a job search tracker or a draft resume.
  • Help at the moment someone is stuck, not at the next appointment.

None of these is about production quality. A plain lesson that gets opened does more than a polished one that does not.

Which questions should you put to a provider?

  • Can a participant start on their own phone without waiting for a class?
  • What reading level is the content written at?
  • What does a consultant see: starts, progress or completions?
  • Is anything left for our staff to mark?
  • What record of completion can we show a funder?
  • How is a seat priced and how long does it last?
  • Is it accredited? If not, is that stated up front?

How should a site introduce it?

Pilot with one team before a region. Choose consultants who will raise it in appointments, assign seats to participants who are ready to begin and agree on one course to start with. Build the check-in into the appointment: two minutes on what was finished and what comes next. Decide in advance what you will count, review after a set period and extend only if the pilot records support it.

How can you tell it is working?

Watch three signals. Starts: how many assigned participants open a lesson. Progress: whether modules are completed between appointments without a reminder. Use: whether a participant brings a tracker, a resume or a question to the next appointment. A completion certificate is evidence of effort and learning. It is not evidence of a job outcome and should never be reported as one.

What does a participant read?

Here is a sample of what a learner reads, copied word for word from Where the Jobs Are, the first lesson in the Job Readiness course. A case manager can use this passage in an appointment.

Many companies post roles on their own website before listing them on SEEK or anywhere else. If there's a business you'd like to work for, find their careers page and check it every week.

To find a career page: go to the company's website and look for a link that says "Careers," "Jobs," or "Work with us." Large employers like Woolworths, Coles, McDonald's, Bunnings and government departments all have their own application portals.

What each channel is best for

  • SEEK: broadest range, every industry, great for casual and part-time work
  • LinkedIn Jobs: best for office, professional and graduate roles
  • Workforce Australia: good if you're working with an employment services provider; also shows traineeships and apprenticeships
  • Employer career pages: best when you have a specific target employer in mind
  • ADF Careers and APS Jobs: only for those specific sectors

The full lesson can be read free in the Worthy Courses demo

What are the options?

Judged on three things: how soon a participant can start, how well it fits between appointments and what staff can report. Worthy Courses comes first because it is ours.

  1. Worthy Courses our course

    Training written for Australian workplaces that teaches employment skills in a practical way. Participants work through 9 courses and 52 modules online, at their own pace, on any device. Staff can see progress and completion. It is built to work beside funded programmes, never in place of them. Browse the courses.

  2. Employability Skills Training (EST)

    EST is government-funded employability training. Workforce Australia providers can refer eligible job seekers into it, and approved training providers deliver it on a set timetable. Funded and built for referral, it is the natural first option for an eligible participant. Its difference from self-paced study is one of format. Read the department's EST page for current details.

  3. TAFE

    TAFE is the public provider of training in each state and territory. It delivers nationally recognised qualifications and accredited short courses, so choose it when a participant needs a recognised qualification. Fees depend on the course, the state and any subsidy. Check the national register of training.

  4. Go1

    Go1 began in Australia. Its learning platform gives employers access to a large catalogue of workplace courses made by third parties. Quotes depend on organisation size and its site shows small-team plans. Consider it when you want a broad catalogue. Visit Go1 for current plans.

  5. LinkedIn Learning

    A large global library of professional skills video courses, sold by subscription. It suits a participant who wants to study one professional skill by video. See LinkedIn Learning for current details.

Why Worthy Courses?

Worthy Courses is Australian-made employment skills training with a practical bent: 9 courses, 52 modules in all, online on any device. Learners are told this about it.

Lessons are written in plain English, at a Grade 6 to 9 reading level, so they make sense the first time. Learn at your own pace, on any device. Each module has a quiz, and the course ends with a scored final assessment. Pass it and you earn a verifiable certificate of completion you can show an employer.

Staff can see each participant's progress and completion, with completion reporting you can put in front of a funder. Nothing is added to a consultant's marking load. Between appointments, participants can get help from Corso, the AI coach built into each lesson. Corso never marks anything. Worthy Courses works beside funded and accredited programmes and does not replace them.

See Worthy Courses for employment services Organisation pricing

Questions providers ask

Does it replace Employability Skills Training?
No. EST is funded and built for referral, and Worthy Courses sits alongside it. Whether a participant uses self-paced lessons before or after a funded course is the provider's call.
Is it accredited or nationally recognised?
No. We are not a registered training organisation and this is not nationally recognised training. It is practical skills training with a verifiable certificate of completion, built to sit alongside funded and accredited programmes, not replace them.
How is it priced for a provider?
By the seat, on an annual licence for all 9 courses that runs 12 months from purchase. Every seat ends when the licence does. Seats cost $399 each for 1 to 49, $349 for 50 to 199 and $319 for 200 or more.
What can we show a funder?
Completion reporting, alongside progress for each participant. It records learning, not employment outcomes.
Can we start with a few participants?
Yes. Licences start at a single seat, and the demo lessons can be read free without an account.